Design Thinking is a powerful 5 steps methodology that provides a solution-based approach to solving problems, is a step-by-step process that is repeated over multiple iterations. us.

We propose an immersive program providing the opportunity to learn and apply the concept of “design thinking” — a human-centered, prototype-driven process for innovation that can be applied to product, service, and business design.

After following this 2 steps program, you will be able to:

 •Acquire a deep understanding of the Design Thinking principles, process and tools

•Apply the Design Thinking methodology and tools to generate breakthrough ideas and co-create an improved customer experience journey

•Improve personal effectiveness by becoming a more empathetic service provider

Understanding the five stages of Design Thinking will empower anyone to apply the Design Thinking methods in order to solve complex problems that occur around.

Goals and benefits:

 *Understanding and application of Design Thinking principles and tools

*Achieve better customer satisfaction and improved operational effectiveness and efficiency

*  Improve communication and teamwork through a common set of tools and techniques  (a

      disciplined, repeatable methodology)

*Develop innovative leaders to meet stretch goals of producing better services delivered faster and at lower cost

Our vision on Behavioral Change:

*The Enviso Design Thinking program will help the participants to:

*Think Differently

*Work Differently

*Ask Questions and Challenge the Status Quo

*Make Decisions With Facts and Data

*Use New Principles, Tools and Methodologies

*Create momentum for change

*Communicate, communicate, communicate

*Repeatedly execute and assess

*Develop necessary skill to obtain the desired future state at all levels of the organization

design thinking program


design thinking practitioner

The course covers advanced theoretical concepts approach (40% of the course time) and simulations for the practical application of the tools learned (60% of the course time):

Advanced tools of Design Thinking

Applying the framework of Design Thinking to solve problems more creatively

Leading Design Thinking in your organization

Practice Rapid prototyping

Solve complex  challenges using design thinking methods.

Learn how to move your idea forward through multiple rounds of

ideation and prototyping.

Apply the design thinking framework

Create prototypes to test your idea early, before making a big investment of time and money

Level – Advanced

Length – 2 days training including 2 hours international certification test

Who can attend– Top, middle management, products, services, processes designers.

Course materials and examination are in English


At the end of this program you will be able to:

Understand the advanced techniques required for successfully leading a design thinking project

Identify and solve complex business problems

Lead organizational capacities for innovation

Launch better products / services

 Gain an advanced understanding of the design thinking approach


1.What is Design Thinking (recap and exercises)

    1.1 Learn the Design Thinking Framework and Design Thinking Practitioner Toolbox

2. Three Lenses of Design Thinking

   2.1 Desirability, Feasibility, Viability (Activity)

3. Ideate, Prototype, and Iterate Your Way Forward

   3.1. Ideate – Generating Ideas (Activity)

   3.2  Prototype – How to build it rapidly (Activity)

   3.3  Iterate – Refine ideas and move forward (Activity)

4. Choose your challenge

5. The Science of Ideating

    5.1What id Ideation?

    5.2 Tools, Mindset, Methods (Activity)

    5.3  Working within constraints

    5.4 Brainstorm (Activity)

6. Converging ideas

     5.1 Convergent thinking (Activity)

7.  Rapid Prototyping

    7.1 Types of prototypes

    7.2 Three steps for prototyping (activity)

8. Iterating

    8.1 Trial and Error

    8.2 Steps for iteration

 9. Test and Final Project Assignment – Sharing Insights

Alexandra Niculae Enviso

Registration and details:

+44 208 068 0811