Curriculum

DAY 1:

Opening and Introductions

ChallengesFacing Leaders – An Integrated Enterprise Excellence Resolution

Traditional Scorecards, Strategy Building, and their Issues

Assessing Traditional Performance Metric Reporting Effectiveness IEE

Integrated Enterprise Excellence (IEE) Scorecards: IntroductionIEE

IEE Scorecards and theSystem IEE

IEE Process Pred. and Capability (Continuous, Normal)

IEE Scorecards and Good Metrics

MinitabIEE EPRS (Enterprise Perf. Reporting System) Add-in Overview

IEE 30,000-foot-level Reporting using EPRS Add-in (Continuous, Normal Data)

Coin Toss Exercise

IEE Process Pred. and Capability (Continuous, Non-normal Data)

Curriculum

 DAY 2:

Homework Discussion

Satellite and Trending Data

IEEProcess Pred. and Cap./Performance (Attribute)

IEEProcess Predictability and Process Capability/ PerformanceConsidering Seasonality

ProcessImprovement Strategies

IntegratedEnterprise Excellence Business ManagementSystem

IEE Business System and Value Chain

ExerciseHotel (or Company) 1: Initiating the Creation of a IEE Value Chain

Creatinga Clickable IEE Value Chain

Integrationof EPRS Metrics and Processes in an Operational ExcellenceSystem

Curriculum

DAY 3:

Homework Discussion

EnterpriseAnalyze Overview 

Datacollection

Theoryof Constraints

Hotel(or Company) Exercise 4: Vision, Mission, and VOC

Hotel(or Company) Exercise 5: IEE Value Chain Metrics

EnterpriseLean and VSM

Video – The Goal

EnterpriseAnalyze overview

EnterpriseAnalysis and Identification of Project Opportunities

LeamExercise: Value Chain Analysis and EIP Creation

IEEProcess Improvement Project Execution

IEEOrganizational Control Phase

IEEApplication and Infrastructure

Wrap-up